Nicole Introcaso

Volcanoes Safaris

Luxury Lodges in Rwanda & Uganda | Gorilla Tourism & Conservation

OVERVIEW

Volcanoes Safaris needed help creating a social media presence and voice that would resonate with the U.S. market. Our approach went beyond promoting their luxury lodges in Rwanda and Uganda; we aimed to connect travelers with the compelling story of their conservation efforts, the local community, and the critically endangered mountain gorillas. We developed a new content and messaging strategy that enabled Volcanoes Safaris to highlight the connection between tourism, communities, and wildlife, demonstrating how each element influences the others.

— SERVICES

Social Media Strategy

Content Strategy

Social Media Management

Social Media Ads

Website Development

Blog Optimization

PR Support

Event Coverage

Monthly Reports


— ROLE

Account Director

Lead Strategist

Project Management


— DATE

2017 – 2019

ONGOING ACTIONS + RESULTS


• Elevated social media content contributed to 73.5% of the total website traffic.


• Grew the total social media audience by approximately 13,000 organic followers over 13 months.


Increased monthly Instagram engagements by 26,000%.


Increased average monthly Twitter engagements by 3,400%.


Increased organic monthly Facebook engagements by 228%.